Shipping Policy

Shipping & Handling Policy

At His & Hers, we are committed to delivering your products in a timely and secure manner. We offer Free Standard Shipping with estimated delivery times as follows:

Delivery Time Estimates:

• United States: 7-15 Business Days
• International: 2-4 Weeks

Please note that while 94% of our shipments arrive earlier than the estimated timeline, shipping times may vary due to factors outside of our control, such as current global events and unforeseen customs delays.

Processing Time:

• For non-custom items, please allow up to 10 business days for processing (excluding weekends and holidays), as all pieces are handmade to order.
• Custom items may require up to 30 business days for processing.

Please be aware that additional delays may occur during promotional sales or holiday periods.

Happiness Guarantee: Your satisfaction is our priority. If you are not 100% happy with your purchase, please contact us and we will resolve the issue—no questions asked.

Contact Information:

• Email: support@hisandhers.store
• Phone: +1 510 925 1856